CECP CERTIFICATION

READY TO JUMP START YOUR CAREER!

Customer Engagement Compliance Professional

When you’ve gained your CECP credential, it means you’ve gained a concrete understanding of both customer engagement compliance and jurisdictional laws and regulations related to customer engagement compliance. Additionally, you’ll have gained extensive knowledge in of these customer engagement tenets:

• Knowledge of Regulations
• Policies and Procedures to Consider
• Training
• Monitoring & Enforcement Considerations
• Record Keeping

CECP Book of Knowledge

The CECP training course has a complete Book of Knowledge that contains all the customer engagement channels and subject matter that each candidate will need to successfully certify. Additionally, an Exam Blue Print is provided that offers an idea of approximately how many questions from each customer engagement channel one can expect on the exam.

More CECP Details

• CECP Overview
• CECP Process
• How to Prepare
• CECP Fees
• Organizational Certification
• Maintenance