Communities
PACE Communities are here for you, to support, advocate, educate, and promote our industry. Along with the use of applications and management tools for the multi-channel customer care and engagement, we help you to connect with our regional chapters, where we host many events, conferences and seminars. These are attended by industry professionals, leaders and influencers, government officials and lawmakers. Our membership consists of over 3500 individuals and companies throughout the customer engagement industry. At PACE we are committed to building networks and networking is all about community.
Members are empowered, through interactive connections and information sharing. As advocates for the industry, we implement and support honest, legal and direct communications, through a socially active membership, to grow and foster a better, bigger and even more powerful industry. Our association offers an engaging and active voice in Washington DC, as a voice for our members. PACE communities offer individuals, and professionals and opportunity to interact with peers, who are helping each other with business advice, information, and precious "know-how" experience! Join PACE now and be a part of an awesome community today!
Forum Discussions
PACE Forums provide the spark for creativity and engagement often found in community. Our forums and topics cover all aspects of engagement. From strategy, technology, human resources, process, voice of the customer, and specific areas of concern, to ensure legal and regulatory compliance for your business. Discussions among community peers, industry partners and colleagues offer a rich source of both personal and successful experiences to learn and grow your business practice. Through our forums you can learn about customer engagement, contact centers, social media, technology, human resources, voice of the customer and more.
Experienced members often help moderate forums. Forum members gain access to tools and media libraries, important messages and notifications as well. You are most likely going to find useful and engaging research, best practice topics, articles, events. You will also stay up to date, with the latest content upload notifications, of research, presentations, interviews, contests.... and much, much more! Are you ready to learn what it means to be engaged? Do you want to expand your business network beyond extraordinary? Join PACE now and start building an awesome business network today!
Library
The PACE Library is the perfect place to go for your educational needs! Here you will find a valuable resource for information on customer engagement, contact centers, social media, technology, human resources and voice of the customer and more. PACE content is collected and distributed for members and by members, peers, colleagues and influential thought leaders. As a PACE member you will have the chance to access documents perfectly suited and categorized by your needs.
PACE professionals and management team members are always there to support your community building activities. Upload and share various written, graphic and multimedia content with other members. PACE members are able to access industry related articles, studies, reports, blog posts, educational presentations, educational videos, webinars, audionars, event trailers and event spotlight, and of course so much more... Our secure document viewing empowers our members to share sensitive information with more confidence by decreasing the risk of documents being downloaded to individual computers, stolen, or copied. So engaging is cool! Start now, be our guest and join PACE now!
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