management team header.jpg

    PACE Management Team

    Our association is comprised of some of the industry's best and most experienced professionals. The PACE management team remains committed to setting the standard for customer experience management. At the helm of PACE are experienced professionals that are committed to enhancing the ability of our members to provide outstanding customer engagement solutions to their customers and optimize revenue generation activities in global multi-channel contact center environments.

    Chris Haerich
    Senior Vice President

    Maudree Gardfrey
    VP, Business Development

    Susan Burt
    Director of Finance

    Kayci Vincent
    Director of Conventions and Chapters


    Kelly Mains
    Online Marketing and Member Services Manager 

    Learn more about with PACE...