CECP CERTIFICATION

THE SEAL OF PROFESSIONAL ACHIEVEMENT IN THE CUSTOMER ENGAGEMENT INDUSTRY

On September 26-29, 2015, PACE held its first Customer Engagement Professional (CECP) 2-Day Live Training Course and Exam during the TCPA Washington Summit. Seventeen (17) candidates became certified professionals! What a great accomplishment! Congratulations to all! The next Live Training Course and Exam will be held in the Spring of 2016, April 6-8, at the Rosen Shingle Creek, Orlando, Florida after the 2016 Convention & Expo!

CECP OVERVIEW:

Customer Engagement Compliance is a high-risk and challenging environment that demands a proactive compliance approach. Being certified in this dynamic, growing profession can help demonstrate your expertise in helping mitigate engagement compliance-related risks.

The Customer Engagement Compliance Professional (CECP) is an expert with knowledge of relevant regulations and expertise in compliance processes sufficient to assist organizations with their legal obligations, and someone who promotes organizational integrity through the operation of effective compliance programs.

CERTIFICATION HIGHLIGHTS:

A PACE membership is not necessary to attain, maintain, or renew Customer Engagement Compliance Professional certification.

Certification is valid for three years and Continuing Engagement Education (CEE) is easy to obtain.

The CECP certification program is sponsored by PACE, whose select Board of Director’s company oversee the testing, scoring and analysis of its exams.

To learn more about the Customer Engagement Compliance Professional certification, please click here.